Legal Notice

In compliance with Article 10 of Decree-Law no. 7/2004, of 7 January, which transposes into national law Directive no. 2000/31/EC of the European Parliament and of the Council, of 8 June 2000, on certain legal aspects of information society services, in particular electronic commerce, in the internal market, the identifying details of the company that owns the domain hoteltoural.com are set out below:

  • Company Name: ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA
  • Tax ID (NIF): 518467449
  • Registered Office: Rua Teixeira de Pascoais, n.º 131, Sala 6C, 2.º andar poente, Azurém 4800-073 GUIMARÃES
  • Phone: +351 253 517 184 (Call to national landline network)
  • E-mail: reservas@hoteltoural.com
  • National Tourist Enterprise Registration Details: 1348

1 – All content made available on this website is the property of ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA, and its reproduction, downloading, modification or reuse, in whole or in part, without the prior express authorisation of said entity, is strictly prohibited.

2 – ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA assumes no responsibility, direct or indirect, for the use the user makes of the website, the user being solely responsible for the use they make of it.

3 – ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA does not guarantee to users:

  1. that the content made available is free from errors or inaccuracies;
  2. the absence of viruses or other elements likely to cause damage to users’ computer systems or to the server on which the website is hosted;
  3. the usefulness, suitability or results obtained through the content presented;
  4. any damages or losses caused to the user or to third parties as a result of non-compliance with the conditions set out by ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA, namely through the exploitation of weaknesses in the security systems.

4 – ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA does not guarantee that the website will operate continuously, permanently or without failures, and cannot be held liable for interruptions, suspensions, technical errors or anomalies occurring during access.

5 – Neither ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA, nor its representatives, collaborators or employees may, under any circumstances, be held liable for damages, losses or harm, direct or indirect, incidental, special, punitive or otherwise, including, without limitation, loss of profits, revenue, data or replacement costs, arising from the use of the website, whether based on contractual or non-contractual liability, even where fault exists, including errors or omissions in the content made available by any means through the website.

6 – Whenever the website contains links to third-party electronic pages, the user acknowledges that ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA

7 – has no duty to monitor the veracity, accuracy or reliability of their respective content, and access to such websites is carried out at the user’s own risk and account, with ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA assuming no responsibility whatsoever for them.

Copyright / Intellectual Property

1 – All intellectual property rights associated with the website, including, among others, software, source and object code, workflows, user interfaces, copyrights, trademarks, logos, texts, images, graphic elements, designs, know-how and trade secrets, are and shall remain the exclusive property of ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA

2 – or, where ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA holds a duly licensed right of use, of their original owner.

3 – The user is expressly prohibited from, namely:

  • copying, reproducing, distributing, transmitting, selling, licensing, publishing, storing in databases, displaying, publicly performing, modifying, creating derivative works from, uploading, editing, framing, renting, lending, sublicensing or exploiting, in any way, the website or the content made available on it;
  • using content or elements of the website to create databases of any kind;
  • copying, translating, disassembling, decompiling, adapting or attempting to obtain the source code or object code, in whole or in part, through reverse engineering or by any other means;
  • using automated data collection tools, such as robots, viruses, worms or other mechanisms designed to extract information, as well as attempting to interfere with, compromise or damage the security or operation of the website;
  • circumventing, disabling or manipulating any security mechanisms associated with the website or its content;
  • using content files or other website elements to build any type of database;
  • removing confidentiality or intellectual property notices;
  • encouraging or assisting third parties in engaging in any of the conduct described above.

The user undertakes to fully indemnify ESFERAGEST – GESTÃO E EXPLORAÇÃO HOTELEIRA, LDA

for any damages, costs or expenses arising from claims made by third parties as a result of the infringement of rights, namely intellectual property rights.

Alternative Dispute Resolution for Consumer Disputes

In the event of a consumer dispute, and in compliance with the provisions of Article 18 of Law no. 144/2015, of 8 September, the consumer may turn to the following Alternative Consumer Dispute Resolution Entity:

CICAP – Centro de Informação de Consumo e Arbitragem do Porto (Porto Consumer Information and Arbitration Centre).
Morada: Rua Damião de Góis, 31, Loja 6, 4050-225 Porto
Website: [www.cicap.pt](https://www.cicap.pt)

For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution (ODR) platform, accessible at: http://ec.europa.eu/consumers/odr/.

For more information, please consult the Consumer Portal at [www.consumidor.gov.pt](https://www.consumidor.gov.pt).

Privacy Policy, Cookies and Terms of Use

The Privacy Policy, the Cookie Policy and the Terms and Conditions of Use of this website are available in separate documents, duly identified, accessible through the website.

Access to, navigation of and use of the website presuppose knowledge and/or acceptance of the aforementioned documents, under the terms established therein.